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Privacy Policy

A legal disclaimer

At Repair & Revive, we are committed to protecting your privacy and handling your personal information responsibly.

 

Who We Are

Repair & Revive

Email: richard@repairsandrevives.com

 

What Information We Collect

We may collect and store personal information that you provide through our website, including your name, email address, phone number, property address, details of your enquiry, and any photos or other information you send when requesting a quote or service.

 

How We Use Your Information

We use your information to respond to enquiries, provide quotations, arrange appointments and services, carry out repair and maintenance work, keep customer and job records, and improve our website and services.

 

Lawful Basis For Processing

We process your personal information where necessary to respond to your enquiry, provide requested services, and manage our business. This is generally on the basis of our legitimate interests and, where applicable, to take steps at your request before entering into a contract or to perform a contract.

 

How Your Information Is Stored

Our website is hosted by Wix, and information submitted through the site may be stored or processed through Wix’s systems and other service providers we use to run our business.

 

Sharing Your Information

We do not sell your personal information. We may share information only where necessary with trusted service providers involved in running our website or business, such as website hosting, email, payment, or bookkeeping providers.

 

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for responding to enquiries, providing services, maintaining records, and meeting legal, tax, or accounting obligations.

 

Your Rights

You may have the right to request access to the personal information we hold about you, ask for incorrect information to be corrected, request deletion of your information in certain circumstances, object to or restrict how your information is used, and withdraw consent where consent is the basis for processing.

 

Cookies

Our website may use cookies and similar technologies for essential site functions and, where enabled, analytics or other non-essential tools.

 

Contact

If you have any questions about this Privacy Policy or how your information is used, please contact us at:

richard@repairsandrevives.com

 

If you are unhappy with how your personal information is handled, you can complain to the Information Commissioner’s Office (ICO).

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